Terms of Service

Welcome to PreRound AI. By accessing or using our platform, website, and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and PreRound AI Inc. ("PreRound AI," "we," "us," or "our"). We may update these Terms from time to time, and your continued use of the Services after any changes indicates your acceptance of the new Terms.

If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and the organization.

PreRound AI provides an AI-powered pre-screening interview platform that helps companies evaluate candidates through automated voice interviews. Our Services include:

• AI-powered video and voice interview capabilities
• Automated candidate evaluation and scoring
• Interview scheduling and management tools
• Integration with applicant tracking systems (ATS)
• Analytics and reporting dashboards
• API access for enterprise customers

We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We will not be liable to you or any third party for any such modifications, suspensions, or discontinuations.

To access certain features of our Services, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized access or security breach

We reserve the right to suspend or terminate your account if any information provided is found to be inaccurate, false, or in violation of these Terms.

Account Types: We offer different account types including Company accounts (for recruiters and hiring managers) and Candidate accounts (for job applicants). Each account type has specific features and limitations as described in our pricing and documentation.

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Services for any illegal or unauthorized purpose
• Violate any applicable laws, regulations, or third-party rights
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the integrity or performance of our Services
• Transmit malware, viruses, or any harmful code
• Engage in automated data collection (scraping) without permission
• Impersonate any person or entity or misrepresent your affiliation
• Use the Services to discriminate against candidates based on protected characteristics
• Share or resell access to the Services without authorization
• Attempt to reverse engineer, decompile, or extract our AI models

Violation of this Acceptable Use Policy may result in immediate termination of your account and potential legal action.

Our Intellectual Property: The Services, including all content, features, functionality, software, AI models, algorithms, and technology, are owned by PreRound AI and are protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

Your Content: You retain ownership of any content, data, or materials you submit through our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and display such content solely for the purpose of providing and improving our Services.

Feedback: If you provide us with feedback, suggestions, or ideas about our Services, you grant us the right to use such feedback without any obligation to compensate you.

Trademarks: "PreRound AI" and our logos are trademarks of PreRound AI Inc. You may not use our trademarks without our prior written consent.

Our AI-powered interview system is designed to assist with candidate evaluation. By using our interview features, you acknowledge and agree to the following:

For Companies:

• AI evaluations are intended as screening tools and should not be the sole basis for hiring decisions
• You are responsible for ensuring your use of AI interviews complies with applicable employment laws
• You must inform candidates that they will be interviewed by an AI system
• You are responsible for reviewing AI-generated assessments for accuracy and bias
• Interview recordings and transcripts are stored securely and subject to our Privacy Policy

For Candidates:

• Your interview responses will be analyzed by our AI system
• You may request human review of your interview assessment
• Your interview data may be retained according to our data retention policies
• You have rights regarding your personal data as described in our Privacy Policy

AI Limitations: Our AI system, while advanced, may not always provide perfect assessments. We continuously work to improve accuracy and reduce bias, but cannot guarantee error-free evaluations.

Your privacy is important to us. Our collection, use, and protection of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key Points:

• We collect personal data necessary to provide our Services
• Interview recordings and transcripts are encrypted and stored securely
• We do not sell your personal data to third parties
• You have rights to access, correct, and delete your data (subject to legal requirements)
• We comply with applicable data protection regulations including GDPR and CCPA

Data Processing Agreement: For enterprise customers processing personal data through our Services, we offer a Data Processing Agreement (DPA) that governs our processing activities on your behalf.

Subscription Plans: Our Services are offered through various subscription plans as described on our pricing page. By subscribing to a paid plan, you agree to pay all applicable fees.

Billing:

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable unless otherwise stated
• We may change our pricing with 30 days' notice for existing customers
• Failure to pay may result in suspension or termination of your account

Free Trial: If you sign up for a free trial, you will have access to our Services for the specified trial period. At the end of the trial, you must subscribe to a paid plan to continue using the Services.

Taxes: All fees are exclusive of applicable taxes. You are responsible for paying any taxes associated with your use of the Services.

Termination by You: You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, you will lose access to your account and any associated data, subject to our data retention policies.

Termination by Us: We may suspend or terminate your account immediately, without prior notice, if:

• You breach any provision of these Terms
• You engage in fraudulent or illegal activities
• Your account has been inactive for an extended period
• Continued operation of your account poses a risk to our Services or other users
• Required by law or regulatory authorities

Effect of Termination: Upon termination, all rights granted to you under these Terms will immediately cease. We may retain your data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Services will be uninterrupted, timely, secure, or error-free
• The results obtained from the Services will be accurate or reliable
• Any errors in the Services will be corrected
• The AI assessments will be free from bias or inaccuracies

You acknowledge that AI technology has inherent limitations and that hiring decisions should incorporate human judgment and review.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PREROUND AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

You agree to indemnify, defend, and hold harmless PreRound AI, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Services
• Your User Content
• Your violation of any third-party rights
• Your violation of any applicable laws or regulations
• Any hiring decisions made based on our AI assessments

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Dispute Resolution: Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiations. If negotiations fail, the dispute shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, conducted in English and held in Delaware.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Exceptions: Nothing in this section prevents either party from seeking injunctive or other equitable relief in court for matters related to intellectual property rights or confidentiality obligations.

If you have any questions about these Terms of Service, please contact us at:

PreRound AI Inc.
Email: [email protected]
Address: 123 Innovation Drive, Suite 400, San Francisco, CA 94105

For general support inquiries, please visit our Contact page or email [email protected].

For data protection inquiries (GDPR, CCPA), please email [email protected].