Privacy Policy

At PreRound AI Inc. ("PreRound AI," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered pre-screening interview platform and related services (collectively, the "Services").

By using our Services, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.

This policy applies to all users of our Services, including companies using our platform to conduct interviews and candidates participating in AI-powered interviews.

We collect information in several ways depending on how you interact with our Services:

Information You Provide Directly:

• Account Information: Name, email address, phone number, company name, job title
• Profile Information: Profile photos, professional background, preferences
• Resume Data: Work history, education, skills, certifications (for candidates)
• Interview Content: Video/audio recordings, transcripts, written responses
• Payment Information: Billing address, payment card details (processed by secure payment providers)
• Communications: Support inquiries, feedback, and correspondence with us

Information Collected Automatically:

• Device Information: Device type, operating system, browser type, IP address
• Usage Data: Pages visited, features used, time spent on the platform
• Log Data: Access times, referring URLs, error logs
• Cookies and Tracking: As described in our Cookie Policy

Information from Third Parties:

• Information from integrated services (ATS systems, calendar apps)
• Background check providers (with your consent)
• Social login providers (LinkedIn, Google) if you choose to authenticate through them

We use the information we collect for the following purposes:

Service Delivery:

• Providing and maintaining our interview platform
• Processing and analyzing interview responses
• Generating AI-powered candidate assessments and scores
• Facilitating communication between companies and candidates
• Managing your account and providing customer support

Service Improvement:

• Improving our AI models and algorithms for better accuracy
• Developing new features and functionality
• Analyzing usage patterns to enhance user experience
• Conducting research to reduce bias in AI assessments

Communication:

• Sending service-related notifications and updates
• Responding to your inquiries and support requests
• Marketing communications (with your consent)

Legal and Security:

• Complying with legal obligations and regulations
• Protecting against fraud and unauthorized access
• Enforcing our terms of service and policies

Given the nature of our AI-powered interview platform, we want to be transparent about how we handle interview data:

Video and Audio Recordings:

• Interview sessions are recorded with candidate consent
• Recordings are encrypted both in transit and at rest
• Access to recordings is limited to authorized company personnel
• Recordings are stored securely in compliance with data protection standards

AI Processing:

• Our AI analyzes verbal responses, speech patterns, and relevant behavioral signals
• We do not use facial recognition or emotional detection technologies
• AI assessments are designed to evaluate job-relevant skills and qualifications
• We continuously work to identify and mitigate potential biases in our AI models

Transcripts and Analysis:

• Interviews are transcribed for review and analysis
• AI-generated assessments include scores, keywords, and recommendations
• Companies can access transcripts and assessments through their dashboard

Model Training: We may use anonymized and aggregated interview data to improve our AI models. We do not use personally identifiable interview content for training without explicit consent.

We share your information only in the following circumstances:

With Your Consent: We share information when you explicitly authorize us to do so.

With Companies (for Candidates): When you participate in an interview, your interview data, resume, and AI assessment are shared with the hiring company that initiated the interview.

Service Providers: We work with trusted third-party service providers who assist us in:

• Cloud hosting and data storage (AWS, Google Cloud)
• Payment processing (Stripe)
• Analytics and monitoring
• Customer support tools
• Email delivery services

All service providers are contractually bound to protect your data and use it only for specified purposes.

Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with notice to affected users.

We Do NOT:

• Sell your personal data to third parties
• Share interview recordings with third parties for advertising
• Use your data for purposes unrelated to our Services without consent

We implement robust security measures to protect your personal information:

Technical Safeguards:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• Multi-factor authentication (MFA) support
• Automated threat detection and monitoring
• Regular security updates and patches

Organizational Measures:

• Strict access controls and role-based permissions
• Employee security training and awareness programs
• Background checks for employees with data access
• Incident response and breach notification procedures

Compliance:

• SOC 2 Type II certified
• GDPR compliant data processing
• Regular third-party security assessments

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

Depending on your location, you may have the following rights regarding your personal data:

GDPR Rights (European Economic Area):

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Automated Decision-Making: Request human review of AI-made decisions

CCPA Rights (California Residents):

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information (note: we do not sell data)
• Right to non-discrimination for exercising privacy rights

How to Exercise Your Rights:

• Access your account settings to view and update your information
• Contact us at [email protected] for data requests
• We will respond to valid requests within 30 days (or as required by law)
• We may need to verify your identity before processing requests

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy:

Account Information: Retained while your account is active and for up to 3 years after account closure for legal and business purposes.

Interview Data:

• Video recordings: Retained for 1 year after the interview date, or as specified by the hiring company
• Transcripts and assessments: Retained for 2 years or as required by employment regulations
• Companies may request earlier deletion of candidate data

Usage and Analytics Data: Aggregated and anonymized data may be retained indefinitely for analytics purposes.

Legal Requirements: We may retain data longer if required by law, regulation, or legal proceedings.

Upon account deletion or data erasure requests, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

Our Services are not intended for individuals under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].

PreRound AI is headquartered in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate.

Safeguards for International Transfers:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Data Processing Agreements with appropriate safeguards
• Compliance with applicable data protection frameworks

By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We Notify You:

• Material changes will be communicated via email or prominent notice on our platform
• The "Last Updated" date at the top of this policy indicates when it was last revised
• We encourage you to review this policy periodically

Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Protection Officer
PreRound AI Inc.
Email: [email protected]
Address: 123 Innovation Drive, Suite 400, San Francisco, CA 94105

For General Inquiries:
Email: [email protected]
Website: preround.ai/contact

EU Representative:
For users in the European Economic Area, our EU representative can be contacted at [email protected].

Filing a Complaint:
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law.